Social Media Articles by SEO Speedwagon

July 18, 2008

Reputation Management Tool: Omgili

Another cool tool (Omgili) to aid reputation management specialists in finding a plethora of sites that are potentially influencing their clients brands online. I took the site for a test drive today and found a good number of sites that represented one of my clients. You can now monitor a large number of discussion/review sites in one fail swoop and look like a champ to your clients. Omgili describes itself as "a way to find "subjective information". As opposed to traditional search engines, which search for sites and pages, Omgili finds consumer opinions, debates, discussions, personal experiences, answers and solutions." This site looks very promising and could be a major player in relation to its quasi competitors Twing, BoardTracker, BoardReader, and Twingly.

Reputation Management Tool: Omgili
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July 14, 2008

Track Corporate Blog Activities Online

There are a variety of paid tools available to marketers regarding what bloggers are saying about their clients. For people looking for a free alternative to seeing what's being said about their clients in the blogging world I would recommend checking out Trendpedia. It is currently in Beta but offers some basic information to help marketers create a benchmark before they conduct social media marketing activities. Trendpedia is a good starting point if you don't have a large amount of money to put into social media monitoring services and need basic data related to your campaigns.

The only major downside to this site is that users can't download the data that's presented when search queries are conducted. Other than that I think this site can be a good resource for people who looking for a snapshot regarding their social media monitoring campaigns. This can be a good to tool to use initially while you are looking for a professional social media monitoring solution.

Track Corporate Blog Activities Online
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July 01, 2008

Micro-blogging Submission Tool: Brabblr.com

Trying to keep up with friends across the myriad of micro-blogging communities can be quite difficult if you have many profiles created in this space. Rather than trying to go to each one on a daily basis to keep your followers updated wouldn't it be cool if you could log into one location and zip your messages to all of them. Well, Brabblr is now making that possible through its "Alpha" platform, where users can make submissions to the following micro-blogging communities with one submission:

- Twitter
- Pownce
- Jaiku
- tumblr
- Jabber
- Frazr
- Wamadu
- Mambler
- Boomloop
- Wevent
- gmail
- Roundhousekick

Brabblr calls itself a mashUp for the micro-services and looks like a promising solution for people who are on the go and have little time to keep their friends up to date with the changes taking place in their lives. Here's another interesting way to make sense of our busy lives!

Micro-blogging Submission Tool: Brabblr.com
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June 09, 2008

Monitoring Viral Videos Across Multiple Platforms Online

Over the past few months there have been many video submission sites popping up like weeds across the Web. One of the major challenges as a social media marketer is to keep track of where viral videos are appearing online. No longer does this have to be a major pain in the neck. A site called VideoFetcher is making it easy to search for videos across 100 video submission sites. Go here to download their tool bar to search for videos from your browser at anytime. Hopefully this new search tool will help some of you video junkies out there. Happy hunting!

Monitoring Viral Videos Across Multiple Platforms Online
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May 22, 2008

Tumblr and SEO: A Case Study in Rapid Response

Here's a quick case study in how social media sites (more important, the conversations going on at social media sites) are enabling companies to interact with and respond to their users.

Here's the rough chronology. I may have missed some letters in the middle, but points A and Z are pretty accurate.

1. Melissa Chang runs a blog on her own domain, using the Tumblr platform. (For the uninitiated, Tumblr is roughly similar to Blogger or Wordpress, although many people seem to use "Tumblogs" as a middle ground between article-length posts and Twitter-like microblog posts.) She is unhappy with her search traffic and writes a post saying so.
2. Steve Rubel reads the post and bookmarks it at Del.icio.us.
3. Steve's bookmark shows up at FriendFeed, where he aggregates his various social media endeavors.
4. A conversation begins at FriendFeed about whether, and to what extent, the Tumblr platform is or is not search-friendly. A somewhat lively and mostly constructive discussion takes place.
5. Others lend various perspectives at their own blogs.
6. Tumblr reps follow -- and join -- the FriendFeed conversation(s).
7. Tumblr responds on its official blog, saying it has already made many of the changes that came from the discussion on FriendFeed and elsewhere.
8. Many are happy with the changes; some are not. My personal opinion is that Tumblr may have entered the egg-breaking stage of omelet-making. The site will be better off in the long run.

So a logical question is, how is a "conversation" like the one at FriendFeed different from Tumblr users merely writing to the Tumblr staff and making the same recommendations -- which some users claim they've been doing for a while? I don't know the answer to that. But I think the interest in and productivity resulting from the FriendFeed conversation had a lot to do with it.

Back in the day, big brands used to respond to customer letters. I mean respond. Like type up a reply and send it. This is because they realized that for each person who took the time to write or type a letter, stamp it, and walk it down to the mailbox (later known as the "barrier to entry"), there must be about 10,000 people who feel exactly the same way.

Today, you can send an email as easily as you can cook a Hot Pocket. Anyone can do it. So the 10,000:1 ratio or yore is more like 1:1 today. The FriendFeed conversation shows that not only is more than one person affected, but that actual recommendations can be spat out the back end. I think that's why the response was more rapid.

Very soon, this will be the norm in customer relations, at least for progressive, consumer-focused companies.

Tumblr and SEO: A Case Study in Rapid Response
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May 07, 2008

Social Media News: Socially-networked Friend Requests Via SMS

There's a new company online who is looking to make it easier for mobile users to create connections via their Facebook, Myspace, Linkedin profiles. rmbrME is an innovative solution helping people connect via mobile phone on the fly. With our busy lifestyles we need to be able to make connections easily as well as keep our social network profiles updated from day to day. rmbrME describes itself by stating the following: rmbrME gives you the power to send a socially-networked friend request to anyone you meet in real life using just SMS. Simply text their phone number or email address to RMBRME (762763) and we’ll send along a convenient link that unlocks your Facebook, Myspace, Linkedin or other profile. In a couple of clicks, they add you as a friend, and you stay connected. We even keep track of when and where you meet people so that you can remember them more easily than ever.

This system has the potential to make it easier to bridge the gap between mobile phones and social network connections by helping end users stay connected from one platform.

Social Media News: Socially-networked Friend Requests Via SMS
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April 04, 2008

Social Media News: Sprout Review

Here's a site for those of you looking to create widgets that combine many forms of multi-media content: Sprout. They describe their site as "a quick and easy way for beginner and pro users to create living content including websites, banners, videos, music, photos, RSS feeds, calendars and more."

Here are a few examples of recently created Sprouts:

Sprouts can be promotional, personal, or informational and allow creators to integrate RSS, videos, images, podcasts, etc. into their widgets to make them come alive. Sprouts have also been described as "interactive and portable chunks of web content, widgets, mashups or mini-sites."

Sprouts are a great way to get your interactive content into the hands consumers looking for multimedia to consume. Sprouts have many cool features including:

Pre-built Templates-

Easy Asset Management-

Flexible Components-

Functional Publishing Platform-

Advanced Tracking Options-

I have a feeling this site will make major headway in the coming months as corporations and consumers get word of their highly functional widget offering.

Social Media News: Sprout Review
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March 19, 2008

Consumers Spread the Brand Gospel

Introducing brands today is much the same as it has always been: Advertisers give people what they want. People want to talk about their brand experiences, and share and compare their experiences with peers. This desire has given birth to myriad branded social networks, such as the new PepsiUniverse, the Toyota Hybrid Community and Adidas Teamsugar.

Consumer generated brand buzz is an extension of what people do naturally: Tell stories to their friends. They trust their friends and like-minded peers to help them make buying decisions. The difference is with the Internet we create a huge content repository that we can access with a click. So while Uncle George may not welcome a call from me at 2:00 a.m. asking what he thinks of his new Toyota hybrid, I can read his review online whenever I want. And I can add my experiences to any number of online stories (consumer reviews).

An April 2007 Nielsen Global Survey identified word of mouth as the most influential selling tool. The twice-a-year survey that polls 26,486 Internet users from around the globe found that 78% of respondents trusted consumer recommendations over all other mediums that influenced purchasing decisions. 61% said that they were most influenced by consumer opinions posted online, while 60% were most influenced by brand websites.

Recently Pepsi introduced its new Tava flavored and vitamin-filled sparkling beverages by creating a brand-focused site, placing banner ads, and giving away the drink to various people in its target demographic (35-49 year olds). The idea is that they will cultivate "brand ambassadors" that sing the praises of the trendy drinks.

Immersing customers in your brand is here to stay - customers are the new brand builders. There's a certain amount of comfort and trust, and maybe egoism in being able to share stories with others. I mean, who wouldn't want to have a Tide Virtual Escape Experience and be the envy of their friends?

Consumers Spread the Brand Gospel
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March 07, 2008

Social Media: Why Some AD/PR Agencies Don't Get It

I have seen a tremendous amount of hoopla online over the last couple of months related to social media marketing strategies being implemented by AD and PR agencies. Unfortunately, many of these types of agencies seem to be trying to make a square peg fit into a round hole. Rather than spending time researching for portals to have their clients generate buzz related to their products and/or services, they are taking a shotgun approach to social media marketing.

At the beginning of each social media campaign there should be a great deal of research conducted to find a needle in a hay stack; being a niche marketing opportunity. After a good deal of social media portal candidates are selected then the next step in the process is finding out what type of content the active users will find interesting. This way you can be sure that the most active members within these portals will positively interact with your clients brands, products, services, etc. Building a presence within each social media portal will take time and should be looked at as one of the most important activities one can conduct on behalf of a client.

If you are actively engaged in social media portals and constantly creating content that users can find meaningful, then you will ensure your clients have the greatest impact when they introduce new material to active bloggers, and social media participants. Then your biggest challenge will be monitoring how much buzz you are generating for your clients and not whether or not you are reaching the right target market.

Social Media: Why Some AD/PR Agencies Don't Get It
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March 04, 2008

Mobile Phones & Social Media Integration: Yahoo's oneConnect

In Q2 of 2008 Yahoo expects to introduce a platform called "oneConnect" that will allow users to integrate many forms of communication into their mobile phones. Yahoo describes this new platform as as way to "use all your favorite communications tools and services to connect with anyone, at anytime. From IM or text, email or social networks; Yahoo! oneConnect intends to integrate all the ways you communicate into a unique, mobile experience."

Yahoo's oneConnect mobile platform will allow users to view new postings on Facebook®, photos on MySpace or a connection on LinkedIn®. This mobile platform will support a good number of social media sites and make it easier for people to stay connected to their friends. Yahoo! oneConnect describes its new service as a way of keeping a pulse on its users networks and delivering the most current action right to their phones.

Mobile Phones & Social Media Integration: Yahoo's oneConnect
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February 27, 2008

A Global Perspective of Social Networking Usage

A newspaper in France called "Le Monde" recently published a pretty sweet map that describes the usage of social networking portals across the globe, which was originally created by the research firm Datamonitor. The social networking usage graph depicts the number of hours (in millions) users spend at major portals across 5 world wide regions and sheds some light on the diversity of social networking participants around the globe.

In North America it shows that MySpace has a slight lead on FaceBook regarding social networking usage within the states. The users in Brazil and India seem to migrate towards Orkut, whereas in Asia-Pacific Cyworld and Mixi are the top dogs chosen by users. Africa social networking users gravitate towards sites like Netlog, Yonja, and Skyblog, while users in Latin America and Mongolia prefer to use hi5 to get their social networking fulfillment each day.

Considering Myspace and FaceBook has spent a considerable amount of time in the last few months working on expanding into other markets, its only a matter of time until these US focused giants gain proportional existence in other foreign regions. It will be interesting to to see who dominates the foreign social networking landscape in the near future. Time to place your bets folks....

A Global Perspective of Social Networking Usage
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February 20, 2008

When Ecommerce Sites Become Destination Sites

Remember the days when "surfing the Web" was all the rage? Normally today people have a set of "trusted sites" they visit often, with occasional forays into unknown territory. While the headlines remind us about Facebook's popularity, a number of retail sites are building strong communities of their own. Perceptions are changing. Is Netflix.com a place to sign up for DVD deliveries, or is it a place to get movie reviews written by people who like what I like? Is Zappos.com a place to buy shoes, or a fun site, where even if you don't care much about shoes, you want to read their wild and crazy blogs? And even though I have never ordered anything from this site, I have to say that I'm fascinated with the neat things you can do on the Republic of Tea's site. Try getting your fortune from Madame Oolong here.

So have these sites failed if, after I've visited their communities and tried their cool tools, I don't end up buying anything? Not at all. Word of mouth is still a very powerful thing. According to the Word of Mouth Marketing Association, people have a natural desire to share their experiences with friends and family. They may choose to do that offline; like how I'm going to tell my friend to go check out that funny guy in the pink gorilla suit over on the Zappos blog. So maybe I won't buy shoes from Zappos, but my friend might. And we both get to contemplate why a guy would want to ride in a golf cart in a pink gorilla suit anyway...

When Ecommerce Sites Become Destination Sites
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February 19, 2008

Social Media News Aggregator: newspond

Newspond is a clean news site that is now being described as a tireless electronic brain that is an ultimate hub for the latest news stories related to technology, science, and gaming. It has a clean look and is matched by the sites ability to parse stories across news sites and blog hubs online. Once a story starts showing up online Newspond notes all details about the story such as the rate at which people click on or bookmark the article and the size of each of the sites reporting that story. It utilizes a rating system called "Rating Buoyancy" which is described by Newspond as a "measure of the exact upward force exerted on a news story by the internet, in real-time."

I have a feeling we are going to see some really cool things coming from Newspond in the near future.

Social Media News Aggregator: newspond
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February 18, 2008

comScore and Media Contacts Study Depicts Variances Among Online Video Viewer Segments

A study by comScore and Media Contacts was conducted to understand the consumption habits and mindsets of Internet video users as they relate to online video, TV, and advertising plus content across both media. The findings were very interesting in that the top 20% of viewers averaged 841 minutes of online viewing per month, moderate viewers (next 30%) spent 77 minutes, and the bottom 50% spent just 6 minutes a month conducting the same activities online.

The heaviest users spent most of their time online visiting niche video sites that catered to individual topics with less general videos being displayed.

Moderate viewers sent most of their time visiting specific video content on broadcast TV sites, including WorldNow (ABC), CBS TV Local, ABC Daytime, Scripps TV, and CMT, rather than frequenting more general video-sharing sites.

The study found that light online video viewers are actually heavier TV consumers, with 46 percent of this group indicating they watch more than 13 hours of TV per week. In comparison, 39 percent of moderate video viewers and 30 percent of heavy video viewers watched the same amount of TV.

Although there is a great deal of variance between the types of videos, content, and media sources being accessed online it is imperative to gain a better understanding of what consumers are actively watching to better meet their needs from a marketing perspective. This type of research will lay the foundation for how search marketing companies target online video consumers from a strategy standpoint.

comScore and Media Contacts Study Depicts Variances Among Online Video Viewer Segments
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February 08, 2008

FaceBook Now Targeting Spanish Users

FaceBook is now targeting users outside the US by unveiling a Spanish-language version of its popular online social network, in an attempt to catch up with its rival MySpace. This new platform has been created because FaceBook currently has about 60% of its users reside outside of the US. Facebook plans to add French and German versions before April, according to Matt Cohler, the Palo Alto-based company's vice president of strategy and operations. Out of its 64 million active users, 2.8 million are in Latin America and Spain, which is a great incentive for FaceBook to cater to this Spanish speaking population. As of next week, anyone accessing FaceBook from a Spanish speaking country will be routed to the Spanish version of their Web site. There were 1,500 FaceBook users who translated the sites vernacular and applications into Spanish using tools provided by the company. The same approach is currently being used to translate the site into French and German versions of this popular social networking platform.

FaceBook Now Targeting Spanish Users
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February 05, 2008

Reputation Management: How to Track Corporate Buzz Online

Tracking corporate buzz can be easy if you know the right Web sites to monitor online. Companies wishing to track their corporate buzz online should utilize blog and social media Web sites that have active users who are engaged on a daily basis with a variety of brands from companies across the Web. In an attempt to make this easier for you marketing professionals out there I have compiled a list of the sites you should monitor along with brief descriptions about each site.

Serph - A search engine that crawls online social media sites to find the latest buzz about a company, product, etc.

Technorati - Allows users to search for user-generated media (including weblogs) by tag or keyword.

Digg - A great place to monitor if your clients are in the technology industry.

Reddit - A social news site that was launched in June 2005 and is a competitor to Digg.

ShoutWire - Provides discussion of news, entertainment and videos every day, as well as a provides a free blogging platform with image and video hosting.

Propellor - Owned and operated by AOL LLC, a Time-Warner company and provides news and video online.

NewsVine - Site built with the purpose of allowing users an efficient way to read, write, and interact with the news.

A great way to monitor these types of sites is to set up Google Alerts that use your company name, products and services, or corporate professionals plus the name of the social media/blog news sites as your search query. This way you will be notified via email if Google's search results are displaying any information about your brand at any of the sites mentioned above.

Reputation Management: How to Track Corporate Buzz Online
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December 06, 2007

Old Media Quote of the Day

I just love it when Old Media can't adapt to Web 2.0 and tries to pass the buck while hubris prevents them from admitting they are passing the buck:

...the Motion Picture Association of America has asked ISPs to act as monitors of movie piracy. MPAA head Dan Glickman says ISPs need to take on that role if they are hoping for any sort of future support from Hollywood.

Actual buck-passing-disguised-as-responsible-parenting quote from Dan Glickman, head of the MPAA:

The ISP community is going to be at the forefront of this in the future because they have everything to lose and nothing to gain by not seeing that the content is being properly protected.

Old Media Quote of the Day
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November 15, 2007

Tagging The Site Organic

We spend a great deal of time on site structural issues with our clients, and one of the first things we usually do with a new client is try and transition them from thinking of SEO as a page-level concern to more of a holistic, organic discipline, one where we must try and understand the site architecture in its interdependent relationship between the whole and its parts. After all, organic is ultimately the moniker that won the day.

Almost invariably the large sites that we recognize are not living up to their potential are what we call top-heavy architecturally, in that the TLD so dominates all things search that even the main folder levels are all but invisible, let alone deeper, longer-tail-rich pages. As we explain the phenomenon we often find ourselves referring to blog structure, and how we might borrow some of the structural characteristics of a blog in discovering how to flatten out the top-heavy site. There are reasons blogs are so eminently crawlable.

One of those reasons is tagging, and I was pleased this morning to find a fellow tag-appreciator in Stephan Spencer, explaining his tag appreciation more eloquently than I have yet seen done to date:

Tagging isn't just a tool for usability (even though it's typically mostly thought of in those terms), it's also a powerful weapon for search engine optimization. That's because tagging allows you to rejig your internal hierarchical linking structure, flowing the link juice more strategically throughout your site. And because those links are textual and keyword-rich, a tag cloud is far superior in terms of SEO to the traditional graphical navigation bar.

Bravo, Stephan. Long live tag conjunction!

Tagging The Site Organic
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November 09, 2007

Web 2.0.1: Introspection and Backlash

It's hard to toss a drunken twenty-something across a room these days without him or her landing on a "social media expert" (who, coincidentally, happens to be another drunken twenty-something), but here's a collection of fogies (people over 30) who have a nice sense of history and perspective:

• Rich Skrenta, Network Effect Entrepreneurs. New technology is fine, but many recent successes came from using old technology in a new way -- and being the first one to capitalize on it.

  Ebay was like this too. You could write a clone of ebay in a weekend. It's printf's and a database. But there's no point, because the trick would be how you would get everyone from over there onto your site.

• Nicholas Carr, The Social Graft. A live vivisection of Facebook's advertising announcement, with a light dose of snark.

  There is no intimacy that is not a branding opportunity, no friendship that can't be monetized, no kiss that doesn't carry an exchange of value. The cluetrain has reached its last stop, its terminus, the end of the line.

• Jill Whalen, Social Media Marketing: The New SEO? A really good take on what social media really is -- and isn't.

  My fear with all the hype about social media marketing is that people new to search marketing will believe it's what SEO demands and what SEO is all about.

  It isn't. Not by a long shot.

  
  

Web 2.0.1: Introspection and Backlash
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October 13, 2007

Web 2.0 and Social Media Optimization Trends: Memetrackers

I have been scoring the Internet the last few days trying to find resources related to Web 2.0 and/or Social Media Optimization and I came across the idea of “Memetracker Web Sites.” From a Web 2.0 perspective these sites are geared towards collecting information about “hot topics” or things that create a “buzz” in the news or Blogging communities and make this information readily available to the masses. Wikipedia defines the word “Memetracker” as “a tool for studying the migration of memes across a group of people. The term is typically used to describe Web sites that either: A) Analyze blog posts to determine what Web pages are being discussed or cited most often on the World Wide Web, or B) Allow users to vote for links to Web pages that they find of interest.”

The first Memetracker site was most likely Gabe Rivera’s news and politics site called “Memeorandum.com,” which used an algorithm to collect top stories from a plethora of news Web sites and Blogs.

Here’s a list of the top old school Memetracker sites online:

1) Blogniscient
2) BlogRovr
3) Blogrunner
4) Blogsnow
5) Buzzfeed
6) Chuquet
7) Daily Rotation
8) Feedable
9) Megite
10) Newroo
11) Slashdot
12) StrategicBoard
13) Tailrank
14) Techmeme
15) Technorati Kitchen
16) Tinfinger
17) Topix.net
18) TruthLaidBear

How do I benefit from visiting these sites?

Although these sites are viewed as old school Blog news aggregators, they can still be utilized from a “Reputation Management” standpoint. These Blog sites will enable you to see exactly what is being said about your company products, services, complaints, etc. Use these sites as monitoring resources and be proactive in terms of reputation management – don’t get caught being reactive!

Web 2.0 and Social Media Optimization Trends: Memetrackers
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October 09, 2007

Online Video Social Bookmarking Anyone?

Online video submission sites have been popping up everywhere online for the last year or so. Due to this increase, online marketers are utilizing this form of marketing to get their clients’ Web sites greater exposure in the search engines. Video marketing is becoming a power force for companies seeking to distribute branding content online in a viral fashion. Syndicating video content through social bookmarking sites is a great opportunity to aid a company’s Universal Search Engine Optimization efforts. As we know, Google has changed the way it is displaying its search results (Universal Search) to give users more content options in one interface.

There are many types of video submission Web sites that exist online, the primary difference being the quality of the videos being displayed on these sites. If you have clients who are creating videos to describe their products, services, etc., then I would recommend creating a video submission strategy to get this type of media found in various places online. By utilizing social bookmarking sites you can ensure that your clients’ videos will be displayed in Google’s search results as well as other media hubs online.

Here are 55 video sharing Web sites I would recommend as a starting point for creating a viral video submission strategy:

AOL Uncut, Blip, Blinkz, Break, Brightcove, Clesh, Cuts, Dabble, Daily Motion, Dave.tv, DivX Stage 6, eefoof, Eyeka, Eyespot, Fliqz, FlixYa, Forscene, Google Video, Gotuit, Grouper, iFilm, JayCut, Jumpcut, Kewego, LiveVideo, Lycos Mix, Metacafe, Mojiti, MotionBox, MyHeavy, MyNumo, MySpaceTV, Ning, OneTrueMedia, Photobucket, Revver, SevenLoad, Soapbox, StashSpace, Sumo, Twango, Veoh, Viddler, Vidilife, Vimeo, Vmix, VodPod, Vsocial, Webshots, Yahoo Video, YouAreTV, YouTube, Yurth, Zeec and Ziddio.

Video submission and/or social bookmarking Web sites have a variety of guidelines for making submissions, so play by the rules and you will see your videos show up all over the place online. You don’t have to go overboard when making submissions, as long as you can get your video to show up on the top video submissions sites like Google and Yahoo video, Metacafe, Blinkz, etc., you will be fine from a distribution standpoint.

Online Video Social Bookmarking Anyone?
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October 04, 2007

Someone's Been Playing with Wikipedia's Google Coop Feed

I won't even bother trying to figure out what "Hannah is a silly billy" means (other than the obvious), but it's worth noting that Wikipedia's Google Co-op feed has been compromised. Or, at a minimum, poorly maintained, as the following shot shows:

For no particular reason, I subscribe to Wikipedia's Google Co-op feed, which means that if Wikipedia has built a custom query result around a particular query -- and I search for that exact query -- then Wikipedia's result will show up first on my SERP -- above all organic results (but not above paid listings).

For the record, here's how it's supposed to work. Following is a "real" Wikipedia Co-op entry, this time for [hank aaron].

The text on the Co-op entry isn't pulled from the actual Wikipedia entry for Hank Aaron. Typically, they're custom written and uploaded through Google Co-op and delivered only to Google account holders who have subscribed to a specific organization's feed.

Someone's Been Playing with Wikipedia's Google Coop Feed
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October 01, 2007

Google Search Results Already Finding Columnist Articles

Frank and Maureen and Thomas, oh my!

The chipped cement still has yet to be cleaned up fully from the wall being torn down at that historical error known as TimesSelect, and already we are seeing NY Times columnists able to commune with readers freely at point of search, at least at the Frank and Maureen level:


As internet titan Alan Meckler noted in his posting of the Times e-mail to subscribers, search results like these were the driving force:

Since we launched TimesSelect, the Web has evolved into an increasingly open environment. Readers find more news in a greater number of places and interact with it in more meaningful ways. This decision enhances the free flow of New York Times reporting and analysis around the world. It will enable everyone, everywhere to read our news and opinion - as well as to share it, link to it and comment on it.

Sharing it, linking to it, and commenting on it are the currency of being able to find it in search, and that might be important to a newspaper if, as the latest surveys indicate, 91% of adults use a search engine to find information and 72% get news therefrom.

Ya think?

LATE UPDATE: We just noticed that similar to 1989, another Eastern Block Web Site is about to topple...

Google Search Results Already Finding Columnist Articles
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Descriptive Snippets for News Sites

On the heels of Google noting the importance of a strong meta description, I felt compelled to remind you that while I agree with that in theory for most sites, not all Google properties are using it the way publishers would like. Old media is a big enough ship to turn around, and it has finally swung around to see that search is important (see John's post about Times Select), so while they're feeling nimble, I want to offer them some additional advice on click-throughs from news sites such as Google News.

Descriptive snippets on news sites have a tough job. Newspapers need their descriptions to be the "hook" that entices readers like me to click through. They need to be written to fully reside in the confined character quarters that news SERPs allow them. They need to short enough to tease and convince me that I won't get the full story by skimming headlines, but they need to be long enough that I believe THIS SPECIFIC SITE has the full story.

But the problem is that Google News doesn't consistently pull descriptive data from the meta description. Instead, it tends to pull characters from the byline, wire data (if applicable), graphics captions (if applicable), and the first paragraph of the story.

Take the Houston Chronicle as a site that just doesn't get it. In looking through my customized home page of Google News, the algo determined I might be interested in the articles shown here:

The Chronicle messes up because the first text the engine sees after the author's byline is the error text belched out by the Flash sniffer. Not exactly your article's best foot forward.

In a situation like this (an algo-generated list of stories I might like), the Chronicle has the only article about Franchione (the Texas A&M football coach). So the headline itself might be enough to convince me to click through. But if I'd searched Google News for [Franchione], the Chronicle's article would be one of many, and due to the lack of description, my click would almost certainly go elsewhere.

So what's a poor paper to do, beyond making sure its no-Flash error text gets buried out of the way? Is the rest of the article set up to give your description maximum exposure? Take a look at the following headlines and descriptions and see who really gets it:

In the shot above, the green text is descriptive text about the story itself, while the yellow text is author/byline/wire information. The LA Times gets it because they bury the byline AFTER the story's lede, as shown in the shot at the left. Only the Times gets its WHOLE abstract on the SERP. The other papers' abstracts get cut off because they lead with author bylines. On the actual article page (shown at left), notice how the Times' placement of the intro paragraph followed by the byline is mirrored on the actual Google News SERP above.

Unless your story's author IS PART OF the story itself or is part of the brand (think Dowd, Ebert, Buckley, etc.), you'll need to experiment to ensure that your byline doesn't distract readers and keep them from getting the full benefit of the description you've written. Test, test, test, and make sure your readers get the most tempting view of the story you can manage.

Descriptive Snippets for News Sites
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September 28, 2007

The Emergence of Universal Search Engine Optimization

In May of this year, Google announced its new Universal Search System which blended traditional search results with news, video, music, images, local and book search engine portals, as well as Blogs on a single page to help users find information with greater ease. Universal Search, a new platform which represents a major shift in information display and retrieval, is causing search engine optimization companies to rethink how they conduct service offerings. So what does this mean for SEO professionals?

For those who conduct Search Engine Optimization services for clients, “Universal Search” is yet another marketing opportunity worth considering. Our industry is already known for dealing with extreme change on a monthly basis, and as a result of being able to adapt to this ever-changing market, this has enabled us to thrive in the industry. With these changes, we must re-invent or enhance our offering to meet the growing changes presented by Google in order to stay ahead of the curve. The emergence of Google’s Universal Search now forces SEO professionals to look outside the box for providing their customers with bleeding edge Internet marketing solutions.

To be able to help our clients rank in the top Google search results, we now have to look towards creating effective SEO strategies that involve RSS, news, videos, audio files, images, local and book search engine portals, and Blogs. With so many new things being displayed in Google’s search results it will be much harder to attain a top ten search engine listings for clients. However, this doesn’t mean that the world is coming to an end for SEO’ers. Nevertheless, it means that we must look towards existing Google search platforms and integrate them into a new strategy called “Universal Search Engine Optimization.”

Universal Search Engine Optimization encompasses traditional SEO (on-site & off-site) methodologies as well as combines Web 2.0 marketing tactics, i.e., RSS, Online Optimized Press Releases, Podcasts, Vodcasts, Blogs, Social Bookmarking, Social News sites, Image and Book listing optimization, as well as Local Search, that aids clients in gaining a greater market share within Google’s Universal Search results.

The following Internet marketing activities make up a large part of Universal SEO:

"Definitions in parenthesis taken from Wikipedia"

RSS -- “RSS is a family of Web feed formats used to publish frequently updated content such as blog entries, news headlines or podcasts.”

Online Optimized Press Releases -- Tailoring a company’s news in such a manner to gain greater visibility online through optimizing elements within the press release.

Podcasts -- “A podcast is a digital media file, or a series of such files, that is distributed over the Internet using syndication feeds for playback on portable media players and personal computers.”

Vodcasts -- "Video podcast (sometimes shortened to vidcast or vodcast) is a term used for the online delivery of video on demand or video clip content via Atom or RSS enclosures.”

Blogs -- “Many blogs provide commentary or news on a particular subject such as food, politics, or local news; others function as more personal online diaries. A typical blog combines text, images, and links to other blogs, web pages, and other media related to its topic.”

Social Bookmarking -- “A way for Internet users to store, organize, share, and search bookmarks of web pages. In a social bookmarking system, users save links to web pages that they want to remember and/or share.”

Social News Sites -- News aggregation (social network) sites that gain stories from community members online.

Image Optimization -- Effectively optimizing image file names, alternate text, and the utilization of photo sharing sites such as Flickr, Picasa, Photobucket, etc.

Book Listing Optimization -- Optimize Book company Web site pages to enhance placement in search engines for the titles of books for sale.

Local Search Listings -- Create local business listings and optimize Web sites to better perform amongst local search engine (Google Local, Yahoo Local, etc) listings.

To stay competitive in the ever-changing SEO industry, we need to create strategies for our clients that focus on all aspects of Universal Search. I believe this new form of search results presented by Google will open many doors for companies seeking to embrace the evolution of search.

The Emergence of Universal Search Engine Optimization
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April 10, 2007

Del.icio.us Cloaking Update, More on Google Link Data

Last August, I wrote about how Del.icio.us was cloaking its robots.txt file, showing engines one version (which gave them full access) and showing users another (which appeared to restrict crawling and indexing). In addition, it was showing a set of robots meta tags to users, but not showing them to regular users.

Here's an example of what Del.icio.us was doing back then, at the page meta tag level:

Following is the famous meta tag from the Del.icio.us "SEO" tag page - the meta tag that makes everyone think the page won't be crawled:

But if you set your user-agent to Googlebot, here's what you see:

Since then, Del.icio.us has stopped one of these two techniques. The site still cloaks at the page level -- showing the robots meta tags above to users, but not to engines. But the robots.txt issue (discussed in the first paragraph above) has been changed. Now everyone sees the same version, with all major engines given these crawling parameters:

Allow: /
Disallow: /inbox
Disallow: /subscriptions
Disallow: /network
Disallow: /search
Disallow: /post
Disallow: /login
Disallow: /rss

The /subscriptions and /rss lines above, for those keeping score, are new since August.

Also note that Del.icio.us has used the "nofollow" link attribute for quite a while -- possibly since its inception. As a result, the cloaking matter is moot to many people, because to them, who cares if a page is crawled or indexed if the OBL aren't given any weight anyway?

The other reason I'm writing about Del.icio.us today is due to a comment on a recent post about Google Webmaster linking data. Offhandedly, I mentioned to "remember that Google reports nofollowed links" in its reports of incoming links to specific URLs, and I'm not sure a lot of people realize this.

(Important: Now, the "nofollow" I'm talking about is the link attribute, not the robots meta tag.)

So let me rephrase:

Just because Google sees and reports a link coming into your site does not mean that link does you any good.

As an example, I've looked through many Google link reports and gone to the specific page linking in to our site or our clients' sites. Links such as the following will show up in Google link reports, but according to everything Google has said over the past two years, the links aren't helping you:

• Del.icio.us
• Stumbleupon
• Links from comments and signatures from any blog/forum site that utilizes "nofollow"
• etc.

So again, don't take those linking reports at face value, at least to the point of making an assumption that all links are beneficial, even when the site they come from is highly respected and authoritative. Certainly, they're important for the potential traffic, but not for building your site's link popularity.

Del.icio.us Cloaking Update, More on Google Link Data
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March 23, 2007

NBC to Give Internet Domination a Second Try

Search Engine Land has the story about NBC and News Corp. (aka Fox) and their joint plans to create "the largest Internet video distribution network ever assembled with the most sought-after content from television and film" (their words, not mine).

In addition,

AOL, MSN, MySpace and Yahoo! will be the new site’s initial distribution partners. Their users, who represent 96 percent of the monthly U.S. unique users on the Internet, will have unlimited access to the site’s vast library of content.

Notice anyone missing from the list of initial distribution partners?

At launch, full episodes and clips from current hit shows, including Heroes, 24, House, My Name Is Earl, Saturday Night Live, Friday Night Lights, The Riches, 30 Rock, The Simpsons, The Tonight Show, Prison Break, Are You Smarter than a 5th Grader and Top Chef, plus hits from the studios' vast television libraries, will be available free, on an ad-supported basis.

You might think that NBC and Fox are crazy to go after YouTube, but then you realize that Jeff Foxworthy is the secret weapon. I'm no online video expert, but is the popularity of YouTube due to its ability to show things like copyrighted clips of the Are You Smarter Than a 5th Grader?

Isn't it more due to showing things like the guy who takes a picture of himself each day for 6 years, or would-be Norwegian beatboxers with too much time (and electronic equipment) on their hands?

At any rate, I'm glad NBC is giving it another shot. You might recall NBC's "other" venture into online dominance. In late 1999, the media giant launched NBCi, the, ahem, "Yahoo killer" of the day -- a portal/search engine that quickly shot out of the gate and in less than a year accrued exactly 0.0% of search engine market share.

One wonders whether the new NBC/Fox video site will offer all episodes of Emeril's short-lived NBC sitcom for free, or whether those will reside in the premium section. Regardless, those with a diet heavy in schadenfreude will be watching the launch closely.

NBC to Give Internet Domination a Second Try
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