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Broad Match and “Other Relevant Variations”

October 15, 2007

Brent Sharp

I came across an interesting question in Google Adwords Groups this morning. Someone had posted a question that pointed out a little advertised ‘feature’ of Broad Match that struck a nerve.

Now I’ve never big a huge fan of Broad Match, but then again I wouldn’t characterize myself as a ‘hater’ either. Unlike Content Match, I have been able to find some positive return from using Broad Match, however, like an ornery child it requires a lot of supervision.

The question was basically this, How come I am getting clicks/being charged for key phrases that include words that are not in my {broad} list? Intrigued I did a little research to find chapter & verse from Google’s guidelines and came across an interesting explanation:

"Broad Match - This is the default option. If your ad group contained the keyword tennis shoes, your ad would be eligible to appear when a user's search query contained tennis and shoes, in any order, and possibly along with other terms. Your ads could also show for singular/plural forms, synonyms, and other relevant variations. For example, you ad might show on tennis shoe or tennis sneakers. Run a Search Query Performance Report to see what keyword variations trigger your ad."

This explanation still leaves a lot to the imagination so I queried further by clicking the “other relevant variations” link and I received an eye-opening description of Broad Match:

"I. Description

With broad match, the Google AdWords system automatically runs your ads on relevant variations of your keywords, even if these terms aren't in your keyword lists. Keyword variations can include synonyms, singular/plural forms, relevant variants of your keywords, and phrases containing your keywords. "

Did I read that right? Are the phrases “automatically runs your ads” and “terms aren’t in your keyword lists” actually in the description of Broad Match, let alone a part of the same sentence? I usually find Google to be an exceptional product/service but this little nuance seems to take advantage of those who don’t know any better. To a new or even experienced user who doesn’t take the time to dig into the exact meaning of terms within Adwords this little nuance could end up costing them a lot of money in a hurry.

Now I’m sure this will add fuel to the fire of those who truly do hate Broad Match, but that is not the intent. Rather, the intent is to point out the fact that the default settings may not necessarily be the best for your particular campaign. More than ever, as new features are added to relative cornucopia of paid search options, it is vitally important to know how these features are being defined, defaulted, and designed to work.

One last thing, as I’ve been pondering and writing, I can’t help but hear that little voice inside my head say at at double the normal speed -

“All advertisers must agree to the AdWords Terms and Conditions online in order to participate in the program. To read or print your program agreement, please see the AdWords Terms and Conditions
Please note that the Terms and Conditions vary according to the country where your billing address is located. For the agreement most applicable to you, view your account's Terms and Conditions now by clicking the link below 'Google AdWords Terms and Conditions' on your Account Preferences page.
As part of our ongoing effort to improve the Google AdWords program for advertisers and users, we may occasionally update the AdWords Terms and Conditions. You can view the current Terms and Conditions at any time in to your account”

All posts by Brent Sharp
posted by Brent Sharp at October 15, 2007 1:07 PM
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